Return Policy/Defective Items
For over 142 years we have stood by the customer, from generation to generation. We will now also try in our online store to serve in the best possible way, the online store www.pittakistore.gr
If you are near our physical store: ‘S.Pittakis’, you can visit our store and, after the condition of the product has been checked by the person in charge, complete the return at the store with the purchase of the new product.
If you are not satisfied with the product you ordered, you can return it within 14 calendar days from the date of receipt of the product and the money will be returned to you, minus the shipping costs. In the case of shipping by courier. If the product you ordered is defective or you received it broken, you must inform us by email or by phone you can send it back within 30 days from the date of receipt, packed in its packaging, and we will replace it for you. In this case contact us by email at [email protected] or by phone (10.00-14.00) at +30 2104176105 to organize its return.
“S.Pittakis” is fully responsible for the shipping costs as well as the shipping of the new product. In the event that the product was given to you as a gift and you would like to return it, contact us by e-mail at [email protected] gr or by phone at 210 4176105 to organize the return and shipment of the new product. In this case, the cost of returning and sending the new product is borne by the customer. For more information we are always at your disposal either by phone at 210 4176105, or by e-mail at [email protected]